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Get a quick response to your questions by using our Online Helpdesk
Our Support Desk is designed to provide a fast and efficient service
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tecnical support, billing, pre-sales and any question that you
may have using our Support Desk.
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How To Use The Support Desk
 Submit Your Query
Please choose the most appropriate department for your query.
Please include all relevant details on your support requests.
 Track Your Request
You will be notified by email of the progress of the request and
also upon completion You can track your request by clicking here
 Consult Our Online Knowledgebase
You may find the answer to your query within our Online Knowledgebase
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Alternatively you may use the following email addresses for
support:
Support or Sales Questions |
Email Address For Support |
General Sales Enquiries:
Pre-sales questions and any general queries concerning our services
should be forwarded to this address: |
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Email Server Issues: Any queries concerning
email, receipt or sending of email and any issues regarding mailservers
should be forwarded to this address: |
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Billing/Domain & Hosting Renewal Issues:
All billing issues and queries concerning domain and hosting payments
and renewals should be forwarded to this address: |
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All Other General Server Issues: concerning
the server performance, website operation, scripts and any general
server queries should be forwarded to this address: |
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